Terms & Policies

Payment and Shipping Terms

Pacific Register Co. accepts MasterCard, Visa, and American Express credit card payments. Check payments are also welcome but must be received before product is shipped. Pacific Register Co. ships via UPS ground or by truck delivery. Three-day, Second-day, and Next-day shipments are available at customer request. Insurance is available at customer request. Customer pays for all shipping and insurance costs. Quantities of some products may be limited and require shipment at a later time. Quotes are honored for 30 days.

Warranty

Our cast aluminum registers have a lifetime warranty for normal wear and tear.

Return Policies

Pacific Register accepts returns on cast aluminum registers only with a 25% restocking fee and only after approval has been given from a member of our sales team.

No returns on wood registers, custom registers, pre-finished items or altered items. Shipping charges are not refundable.